SMRT Lost Property Office (LPO)

The SMRT Lost Property Office (LPO) is a dedicated service within the SMRT Corporation, Singapore’s leading multi-modal transport operator. Specializing in the management and recovery of lost items across SMRT’s extensive network of trains, buses, and stations, the LPO plays a crucial role in ensuring customer satisfaction and trust. With a commitment to efficiency and reliability, the office serves as a centralized hub for handling lost property inquiries, facilitating the return of misplaced items to their rightful owners, and maintaining a secure repository for unclaimed belongings.

The SMRT LPO operates with a customer-centric approach, leveraging streamlined processes and technology to enhance the experience for commuters who have lost personal items during their journeys. By providing clear guidelines for reporting and retrieving lost items, the office ensures transparency and ease of access. Its services are integral to SMRT’s mission of delivering safe, reliable, and seamless transportation solutions, reinforcing the company’s reputation as a trusted public transport provider in Singapore.