Privacy Policy

1. Introduction

IndustryConnect.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business directory platform operating across the ASEAN region.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Name (first and last name)
• Email address
• Company name and information
• Industry and business category
• Country and location data
• Phone number (if provided)
• Business profile details

2.2 Technical Information

• IP address and location data
• Browser type and version
• Device information
• Usage patterns and analytics data
• Cookies and tracking technologies

2.3 Survey and Feedback Data

• Survey responses and feedback
• Business reporting information
• Platform usage feedback

3. How We Use Your Information

• Provide and maintain our business directory services
• Process business profile listings and verifications
• Facilitate business connections and matching
• Send service-related communications
• Improve our platform and user experience
• Comply with legal obligations
• Prevent fraud and ensure platform security
• Conduct analytics and research

4. Cross-Border Data Transfers

As a platform operating across ASEAN member states, your data may be transferred and processed in different countries within the ASEAN region, including:

• Malaysia (primary operations)
• Singapore
• Cambodia
• Other ASEAN member states as we expand

We ensure appropriate safeguards are in place for all cross-border transfers in compliance with applicable data protection laws.

5. Data Sharing and Disclosure

We may share your information with:

• Business Partners: For legitimate business matching purposes
• Service Providers: Third-party vendors who assist our operations
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale

We do not sell your personal information to third parties for marketing purposes.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where applicable

To exercise these rights, contact us at [email protected]

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Typically, we retain account information for 7 years after account closure, unless longer retention is required by law.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website usage
• Provide personalized content
• Improve our services

You can control cookie settings through your browser preferences.

10. Third-Party Services

Our platform integrates with third-party services including:

• Google Analytics: For website analytics
• Payment Processors: For transaction processing
• Communication Tools: For messaging and notifications

These services have their own privacy policies governing their use of your information.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications for significant changes
• Updating the "Last Updated" date

13. Contact Information

For questions about this Privacy Policy or our data practices, contact us:

14. Jurisdiction-Specific Information

Malaysia

This policy complies with the Personal Data Protection Act 2010 (PDPA). You have rights under Malaysian law including access, correction, and withdrawal of consent.

Singapore

For Singapore users, this policy complies with the Personal Data Protection Act 2012. You may contact the Personal Data Protection Commission for complaints.

Other ASEAN Countries

We comply with applicable data protection laws in all ASEAN member states where we operate.