Genesys Cloud Services Singapore Pte. Ltd
Genesys Cloud Services Singapore Pte. Ltd is listed as a software company providing enterprise cloud contact centre and AI-powered customer experience software for businesses.
Listing updated
About Genesys Cloud Services Singapore Pte. Ltd
Genesys Cloud Services Singapore Pte. Ltd is listed as a software company providing enterprise cloud contact centre and AI-powered customer experience software for businesses. Its website describes Genesys as a leader for omnichannel customer experience and contact centre solutions, trusted by 10,000+ companies in over 100 countries.
The Genesys Cloud CX platform includes AI automation, virtual agents, copilots, AI Studio, knowledge, voice services, automatic call distribution, IVR, inbound, digital customer engagement (web messaging, WhatsApp, email, social media), workforce optimization, conversational intelligence, QA, employee performance, forecasting, customer journey management, analytics, orchestration, reporting and predictive engagement.
- Category
- Computer Software & Solutions Provider
- Location
- Singapore
- Website
- genesys.com
Summary written with AI from public business data. Disclaimer
Products & services
- Genesys Cloud CX
- AI automation, virtual agents and copilots
- Voice services including ACD and IVR
- Digital customer engagement channels
- AI-powered workforce optimization
- Conversational intelligence and QA
- Customer journey management and analytics
- Integrations and developer tools/APIs
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Quick facts
- Business name
- Genesys Cloud Services Singapore Pte. Ltd
- What it supplies
- Genesys Cloud Services Singapore Pte. Ltd is listed under Computer Software & Solutions Provider.
- Category
- Computer Software & Solutions Provider
- Location
- Singapore
- Listed products and services
- Genesys Cloud CX; AI automation, virtual agents and copilots; Voice services including ACD and IVR; Digital customer engagement channels; AI-powered workforce optimization; Conversational intelligence and QA; Customer journey management and analytics; Integrations and developer tools/APIs. (Summarised with AI from public business data.)
- How to contact
- Phone, website and an enquiry form on this page.
- Listing last updated