TechMatrix Asia
TechMatrix Asia Co., Ltd. is a Thailand-based subsidiary of Japan's TechMatrix Corporation that develops and sells the FastSeries software suite — CRM and FAQ systems for customer service contact…
Listing updated
About TechMatrix Asia
TechMatrix Asia Co., Ltd. is a Thailand-based subsidiary of Japan's TechMatrix Corporation that develops and sells the FastSeries software suite — CRM and FAQ systems for customer service contact centers, with Generative AI. The suite includes FastHelp (CRM), FastAnswer (FAQ/knowledge management), and FastGenie (Generative AI), and is offered both on-premises and cloud. The website states over 30 years of experience developing contact center systems.
The company also offers enhanced solutions: ChocoCDP (linking CRM with a Customer Data Platform), PBX Telephony CTI, and Omnichannel to Case Management supporting LINE, Facebook Messenger, email, web chat (FastChat), and social monitoring. It is located at 591 Samatchawanich 2 Building, 22nd Floor, Room 2202, Sukhumvit Road, Khlong Tan Nuea, Watthana, Bangkok 10110.
- Category
- Computer Software & Solutions Provider
- Location
- กรุงเทพมหานคร, Bangkok
- Website
- techmatrix-asia.com
Listing details come from public business profiles (data from Meta via Overture Maps, CDLA Permissive 2.0) and have not yet been confirmed by the business. Is this your business? Ask us to update or remove it.
Summary written with AI from public business data. Disclaimer
Products & services
- FastHelp — CRM system for contact centers
- FastAnswer — FAQ and knowledge management system
- FastGenie — Generative AI functions for contact centers
- ChocoCDP — CRM and Customer Data Platform integration
- PBX Telephony CTI
- Omnichannel to Case Management
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Location
Quick facts
- Business name
- TechMatrix Asia
- What it supplies
- TechMatrix Asia is listed under Computer Software & Solutions Provider.
- Category
- Computer Software & Solutions Provider
- Location
- กรุงเทพมหานคร, Bangkok, Thailand
- Listed products and services
- FastHelp — CRM system for contact centers, FastAnswer — FAQ and knowledge management system, FastGenie — Generative AI functions for contact centers, ChocoCDP — CRM and Customer Data Platform integration, PBX Telephony CTI, Omnichannel to Case Management. (Summarised with AI from public business data.)
- How to contact
- Phone (mobile), email, website and an enquiry form on this page.
- Listing last updated