FastHelp
FastHelp is a CRM system developed by TechMatrix Asia Co., Ltd., a subsidiary of Japan's TechMatrix Corporation, and is part of the FastSeries software suite for customer service contact centers.
Listing updated
About FastHelp
FastHelp is a CRM system developed by TechMatrix Asia Co., Ltd., a subsidiary of Japan's TechMatrix Corporation, and is part of the FastSeries software suite for customer service contact centers. It manages customer data and contact history from all channels in a single system, with an easy-to-use UI and omnichannel support, and supports Generative AI.
FastSeries also includes FastAnswer for FAQ and knowledge management and FastGenie for Generative AI functions such as real-time conversation summarization, AI chatbot, automatic FAQ creation and VOC analysis. The software is available On-Premises and Cloud.
- Category
- COMPUTER SOFTWARE (INDUSTRIAL)
- Location
- กรุงเทพมหานคร, Bangkok
- Website
- techmatrix-asia.com
Listing details come from public business profiles (data from Meta via Overture Maps, CDLA Permissive 2.0) and have not yet been confirmed by the business. Is this your business? Ask us to update or remove it.
Summary written with AI from public business data. Disclaimer
Products & services
- FastHelp — CRM system for contact centers
- FastAnswer — FAQ and knowledge management system
- FastGenie — Generative AI functions for contact centers
- ChocoCDP — CRM and CDP data integration
- PBX Telephony CTI
- Omnichannel to Case Management
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Location
Quick facts
- Business name
- FastHelp
- What it supplies
- FastHelp is listed under COMPUTER SOFTWARE (INDUSTRIAL).
- Category
- COMPUTER SOFTWARE (INDUSTRIAL)
- Location
- กรุงเทพมหานคร, Bangkok, Thailand
- Listed products and services
- FastHelp — CRM system for contact centers, FastAnswer — FAQ and knowledge management system, FastGenie — Generative AI functions for contact centers, ChocoCDP — CRM and CDP data integration, PBX Telephony CTI, Omnichannel to Case Management. (Summarised with AI from public business data.)
- How to contact
- Phone (mobile), email, website and an enquiry form on this page.
- Listing last updated