GAPbuster Worldwide Malaysia Sdn. Bhd
Petaling Jaya, Selangor, Malaysia
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GAPbuster Worldwide Malaysia Sdn. Bhd (GBW) is a global business management consultancy specializing in customer experience (CX) solutions for retailers and brands. They offer bespoke measurement tools like mystery shopping, feedback surveys, and competitor benchmarking, serving B2B and B2C clients across 100+ countries with technology-driven analytics and reporting platforms. Their expertise spans industries such as retail, automotive, finance, and telecom, with a focus on improving front-line performance and customer loyalty.
Main Products and Services
KODO CX Platform, MOT Reports (Moment of Truth), GDX Dashboard Reporting, Action Planning, Customer Feedback Surveys
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